Privacy Policy

Our Commitment to Privacy

At Jalpa Alpine Holidays, we value the privacy of our travelers, website visitors, and adventure enthusiasts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book any of our alpine tours, treks, and travel packages. By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Book a tour or package: Name, email, phone number, travel dates, group size, special requirements.
• Subscribe to newsletters: Email address and preferences.
• Contact our support team: Any details you share in messages or calls.
• Automatically collected: IP address, browser type, device info, and cookies (to enhance user experience).

We also collect non-personal data such as pages visited and time spent on our website to improve our services.

How We Use Your Information

Your information helps us craft unforgettable Himalayan journeys. Specifically, we use your data to:

• Process bookings, payments, and send confirmations.
• Provide personalized travel recommendations and exclusive offers.
• Respond to your inquiries, feedback, or support requests.
• Improve our website functionality, content, and marketing campaigns.
• Ensure safety and security – monitor for fraudulent or unauthorized activity.

We will never sell or rent your personal data to third parties for marketing without your explicit consent.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website. Third-party services (Google Analytics, social media plugins) may also place cookies; these are governed by their respective privacy policies.

Sharing Your Information

We may share your data only in limited circumstances:

• Service Providers: Trusted partners who assist with payment processing, email delivery, or trip logistics (under confidentiality agreements).
• Legal Obligations: When required by law, court order, or to protect the rights and safety of Jalpa Alpine Holidays, our customers, or the public.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred with prior notice.

We do not share your information with unrelated third parties for their own marketing purposes.

Data Security

We implement industry-standard security measures, including SSL encryption, secure servers, and restricted access to personal data. While no method of transmission over the internet is 100% secure, we strive to protect your information and regularly update our security protocols. In the unlikely event of a data breach, we will notify affected users as required by applicable laws.

Your Rights & Choices

Depending on your location (e.g., under GDPR or similar laws), you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of your data in a portable format.
• Object to certain processing activities.

To exercise any of these rights, please contact us at info@jalpaalpineholidays.com. We will respond within 30 days.

Third-Party Links

Our website may contain links to external sites (hotels, travel insurance, social media). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The revised version will be posted with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our Data Protection Officer:

Chandel Niwas ,Vill Banan, P.O. Piplughat ,Teh Arki Dist Solan
Email: info@jalpaalpineholidays.com
Phone: +91 8580663643